
"I love the transcriber and, as you may imagine, have been keeping it very busy. Thank you so much for your persistent follow-through and careful considerations of my need to know and to understand.
I was very concerned about price and durability, and very hesitant about the possibility of getting "talked-into" buying something inappropriate for my needs, and your manner, care, and thoroughness made me stop looking elsewhere. Your company's history and willingness to continue to service and repair after the sale also was a very strong determinating factor in my decision.
I thank you, in particular, because you were a pleasure to work with."
Sheryl Rak Rak Vocal
"We have worked with Dave and his staff at Superior Office Systems for over 3 years and the service and quality of products is superb. We purchase binding supplies and equipment from them and, even if we need something in a hurry, they will personally deliver the product - now that's service! Whether you need supplies, office equipment, and even service, I would highly recommend Superior. Their name says it all!"
Ron Peterson, V.P. The Maverick Group, Inc.
"It has been approximately 27 years since I have been doing business with you and purchasing Norelco dictating products. In 1971 my original partner and I purchased 2 dictating machines and 2 transcribing units and used them daily for 10 years. When we expanded in 1981, we purchased updated units and passed along the used units to the younger
associates. The original units lasted approximately 14 years from the date of purchase with minimal repair.
In 1983, my original partner and I separated each retaining the equipment we had been using. In 1997 I finally decided to replace the transcribing unit and only recently the dictation unit. I know for a fact that my old partner still has and uses his 1981 units. Though they required minor repairs, they have proved to be both a good utilitarian
and financial investment.
You should feel free to recommend to purchasers of this equipment that they call to confirm my experience with Norelco products. The units I have bought recently should suffice until such time as I intend to retire. The average cost of this equipment to date has been something like $22.00 per year including any warranty and repair contracts. It has been a phenomenal investment on capital equipment."
William A. Roberto, Attorney at Law William A. Roberto, L.L.C.
"Just a quick note to tell you how appreciative we are of the products and service we have received from your company. As you know, our past experience with lesser quality equipment required that we change transcription equipment and tapes nearly every month or so. The truth is that less expensive equipment turned out to be far more expensive
over time given the obsolescence and replacement issues.
Although rare, every time we have had service calls you have been Johnny on the spot with replacement and/or loaners until thee equipment was repaired. Turn around time is usually inconsequential and in our business, as with most businesses, down time often relates to increased cost and decreased client satisfaction. Your professional service
and equipment helped contribute to our success and I look forward to maintaining a long-term relationship.
Steven Shaw, D.C., D.A.B.C.O., Board Certified, American Board of Chiropractic Orthopedists The Offices of Shaw Chiropractic
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